Virtual Assistant MOOC
Categories: Entrepreneurship
Course Content
Module 1: Establishing yourself as a Virtual Assistant (VA)
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Welcome !
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Introduction
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What is the role of a VA?
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First steps on the way to becoming a VA
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How to build your portfolio
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How to get your first clients
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Inspiration for new VAs
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Summary
Module 1: Self-promotion and finding clients
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Introduction
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How to overcome the fear of promoting yourself
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Tips for a good online presence
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Networking for beginners
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How to maintain your network and your client pool
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How to integrate AI into your self-promotion strategy
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Summary
Module 1: Entrepreneurial skills
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Introduction to the topic
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Understanding what it means to be entrepreneurial as a virtual assistant
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Entrepreneurial thinking and skills
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How to gain entrepreneurial skills
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Ways to expand your personal network
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AI based tools can support your business management
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Summary
Module 1: Remote work organization
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Introduction
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Does remote work affect productivity?
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Challenges of remote work
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Work-Personal life balance
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Distractions and lack of motivation
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Overcoming distractions and lack of motivation
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Ways to be efficient
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AI for remote work organization
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Summary
Module 1: Green digital practices
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Introduction
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What is your impact as a VA?
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How to decrease the impact of digital activity on the ecosystems
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Ways to create a sustainable website
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How can I avoid greenwashing and evaluate the environmental impact of my digital project?
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Additional AI content Green Digital Practices
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Summary
Module 2: Administrative assistance
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Welcome to Module 2
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Introduction
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Requirements to become an administrative assistant
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Administrative assistant vs personal assistant
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What does an administrative assistant do?
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Automation
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Automation basics
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Newsletter management
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Using AI as an Administrative Assistant
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Summary
Module 2: Copywriting
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Introduction
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Profile of the copywriter
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How to create a portfolio and become a copywriter
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How to become a copywriter
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Copy: What does it look like?
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How to survive the AI revolution as a copywriter
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Summary
Module 2: Community management
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Introduction
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Relevance of a community manager
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Role and responsibilities of a community manager
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Ways to engage and keep someone online
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Analysis tools and research methods to define/quantify the value of a community
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Challenges in community management
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Do’s and don’ts + real social media examples of great communities
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Using AI for Community Building
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Summary
Module 2: Event management
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Introduction
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Event planning checklist
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Out-of-the-box sustainable ideas to upgrade our event
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Dealing with a crisis
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AI content Event Management
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Summary
Module 2: Customer service
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Introduction
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General view of a customer service
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Skills and techniques to achieve successful customer service
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Asking for feedback
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Managing a difficult customer
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AI content Customer Service
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Summary
Module 3: Webdesign and website management
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Welcome to Module 3
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Introduction
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No-code solutions for web design
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Basics of WordPress management
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Basic webdesign skills for VAs
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What does a well-designed website have?
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Additional AI content for Web Design and Website Management
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Summary
Module 3: Graphic design and image editing
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Introduction
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What is good graphic design? 10 Basic rules
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Colour Theory and Terms You Need to Know
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Software for Graphic Design, Differences, and Applications
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Case Studies: Brands with Recognition Value
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Best Practice: Graphic Design and Image Editing on Social Media Channels
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Using AI for Graphic Design
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Using AI for Image Editing
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Summary
Module 3: Video editing
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Introduction
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Making your first steps as a video editor
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Short content creation for social media – rules and inspirations
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Life of a video editor
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Video editing tools and techniques
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Video editing basics
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Using AI to cut on manual and repetitive tasks in video editing
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Summary
Module 3: Audio editing
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Introduction
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What can VA offer to aspiring and existing podcasters?
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Tips and tricks behind podcast production
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Basic audio editing magic in Audacity
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How to cooperate with clients during audio production
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Beyond the podcast world – where else can you use your skills?
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AI content Audio Editing
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Summary
Module 3: Introduction to advanced digital content creation
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Introduction
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To whom can VA offer advanced digital content
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XR, VR, AR, AV, MR, Metaverse – introduction to the basic terms
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Basics of chatbot creation
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Basics of eBook creation
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Examples of interactive and 360-degree videos
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AI content for Advanced Digital Content Creation
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Summary
Before you finish the course…
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How to get the certificate?
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Final test